RMA Form Reseller RMA Form Contact Information Company Name * Contact Name * PNY Sales Representative * Ship to Address * Ship to Address Street Address 1 Street Address 1 Street Address 2 Street Address 2 City City State/Province State/Province Zip/Postal Zip/Postal Country Country AfghanistanAland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBruneiBulgariaBurkina FasoBurundiCôte d'IvoireCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCook IslandsCosta RicaCroatiaCubaCuracaoCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKosovoKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth KoreaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestinePanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarReunionRomaniaRussiaRwandaSaint BarthelemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabwe Country Email * Confirm Email * Re-enter Email Address Phone Number * Date Requested * Date of Purchase * Order Number Product Model Information Problem Description * Dead on Arrival? * Yes No Product Model * Select a Model NVIDIA H100NVIDIA L40S AdaNVIDIA L40 AdaNVIDIA L4 AdaNVIDIA A800 40GBNVIDIA A100 80GBNVIDIA A100NVIDIA A100XNVIDIA A40NVIDIA A30NVIDIA A30XNVIDIA A16NVIDIA A2NVIDIA T4NVIDIA RTX A6000NVIDIA RTX A5500NVIDIA RTX 5000 AdaNVIDIA RTX A5000NVIDIA RTX 4500 AdaNVIDIA RTX A4500NVIDIA RTX A4000NVIDIA RTX 4000 AdaNVIDIA RTX A2000 12GBNVIDIA RTX A2000NVIDIA T1000 8GBNVIDIA T1000NVIDIA T600NVIDIA T400 4GBNVIDIA T400NVIDIA Quadro RTX 8000NVIDIA Quadro RTX 6000NVIDIA Quadro RTX 5000NVIDIA Quadro RTX 4000NVIDIA Quadro GV100NVIDIA Quadro GP100NVIDIA Quadro P6000NVIDIA Quadro P5000NVIDIA Quadro P4000NVIDIA Quadro P2200NVIDIA Quadro P2000NVIDIA Quadro P1000NVIDIA Quadro P620NVIDIA Quadro P600NVIDIA Quadro P4000NVIDIA Quadro M6000 24GBNVIDIA Quadro M6000NVIDIA Quadro M5000NVIDIA Quadro M4000NVIDIA Quadro M2000NVIDIA Quadro K2200NVIDIA Quadro K1200NVIDIA Quadro K620NVIDIA Quadro K420NVIDIA Quadro K6000NVIDIA Quadro K5200NVIDIA Quadro K2000DNVIDIA Quadro K420NVIDIA NVS 810NVIDIA NVS 510NVIDIA NVS 310NVIDIA NVS 315NVIDIA NVS 300NVIDIA GeForce RTX 3090 SeriesNVIDIA GeForce RTX 3080 SeriesNVIDIA GeForce RTX 3070 SeriesNVIDIA GeForce RTX 3060Ti SeriesNVIDIA GeForce RTX 3060 SeriesNVIDIA GeForce RTX 2080 SeriesNVIDIA GeForce RTX 2080 SeriesNVIDIA GeForce RTX 2070 SeriesNVIDIA GeForce RTX 2060 SeriesNVIDIA GeForce GTX 1660 SeriesNVIDIA GeForce GTX 1650 SeriesNVIDIA Geforce GTX 1080 SeriesNVIDIA Geforce GTX 1070 SeriesNVIDIA Geforce GTX 1060 SeriesCS900 2.5'' SATA III SSD SeriesCS2311 2.5'' SATA III SSD SeriesCS900 M.2 SATA III SSD SeriesCS1030 M.2 NVMe SSD SeriesCS2130 M.2 NVMe SSD SeriesCS3030 M.2 NVMe SSD SeriesCS3040 M.2 NVMe SSD SeriesCS3140 M.2 NVMe SSD SeriesCS1050 Elite USB 3.1 Gen 1 Portable SSD SeriesCS2060 Pro Elite USB 3.1 Gen 2 Type-C Portable SSD SeriesOther If "Other" Please Specify * Product SKU(s) * Quantity Failed * Firmware/BIOS Revision Number Serial Number(s) * How to find your serial number: (opens in new window) Quadro Serial Number Mobile Workstation Serial Number GeForce Serial Number FA Required? * Yes No Upload files from computer Drop a file here or click to upload Choose File Maximum file size: 3MB plus1 Add Product minus1 Remove Product TECHNICAL INFORMATION System Manufacturer * Select a Manufacturer HPDellLenovoIBMAcerToshibaAppleOther If Other Manufacturer, Please Specify * Model Number * For Windows: ** Download ExternSwak.zip, unzip it to a folder of your choice and run the containing ExternSwak.exe as admin. It will give you a dialogue box to save as... just name the file and email it. Does not apply for SSD, USB, or SD/uSD. For Linux: * copy of an nvidia-bug-report.log.gz file, which can be generated with the `nvidia-bug-report.sh` script shipped with the NVIDIA Linux/FreeBSD graphics drivers and installed in your PATH; the log file will be placed in the current working directory. (Use File Upload option below). OS * Select an Operating System FreeBSD x64FreeBSD x86Linux 32-bitLinux 32-bit ARMLinux 64-bitSolaris x86/x64Windows 10/32-bitWindows 10/64-bitWindows 2KWindows 7/32- bitWindows 7/64-bitWindows 8/32-bitWindows 8/64-bitWindows Server 2003Windows Server 2003 x64Windows Server 2008 R2 x64Windows Server 2008 x32Windows Server 2008 x64Windows Server 2012Windows Server 2012 R2 64Windows Server 2016Windows Vista 32-bitWindows Vista 64-bitWindows XP Pro 64-bitWindows XP Pro SP2 If you are human, leave this field blank. Submit